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Voice Call Services

Mindsmiratus Technologies presents you voice call services ons and Dynamics

  • Out bound Call Solution
  • Inbound Call Solutions
  • Text to Speech & Speech to text Recognition
  • Event & Promotions
  • Media & Entertainment
  • Tele-voting

Out Bound Calls
An automated and fast system for making calls to customers retrieved from existing CRM database. With our outbound service, you can call thousands of number simultaneously. Using this facility the sender can reach the targeted audience in a smart and efficient way

Advantages of Voice Broadcast

  • Can Make simultaneous calls with desired prompts at one go.
  • Automated Voice Call Solution.
  • Records & reports customer response (DTMF).
  • High availability and scalability.
  • Greater Reach – Mobile & Landline user base.
  • Multi language Promotions.
  • Automated – Record once and automated relay of the voice recording to a predefined database.
  • Increase in response rate.
  • Recipient has freedom of response.
  • Clarity of communication.

Benefits of Mindsmiratus Technologies Platform

  • Strong Backbone Infrastructure.
  • Supports Out Bound and Inbound calls.
  • All Voice Calling Solutions.
  • Can Take 6000+ simultaneous calls instantly.
  • Call to All India Land line or Mobile @ Flat Rates.
  • Get instant customer response (DTMF - User pressing telephone key).
  • Call forwarding option (for e.g. Please Press 9 to talk to our customer care executive now).
  • Pay only for Answered calls .
  • No setup charges No monthly fees.
  • No Hardware or software to buy.
  • Easy Online Management and control with real time reporting.
  • Easy Recording Options – Record and broadcast your own voice easily through our dial-in Record centre. Also, upload sound files recorded via computer to our message centre.
  • Auto Redial (three attempts to ensure calling to unanswered calls – optional).
  • Text to Voice Converter.
  • Multiple Bulk Dynamic Calls (E.g Payment reminder calls by dynamically reading the outstanding amounts and due dates).
  • Online NDNC Management.

Inbound Call Service

We are based in Kalkaji, New Delhi, India offers An automated and fast answer for making calls to customers retrieved from existing CRM database. With our outbound service, you could call hundreds of wide variety simultaneously. Using this facility the sender can attain the targeted market in a clever and efficient way. In addition, We are also offering Bulk SMS Service at highly reasonable rates

Features

  • Less overhead for CSE as call handling is automated.
  • Rich user experience.
  • Less telephonic infrastructure.
  • Reduction in operational cost.

Voice conferencing
When we talk about innovative solutions, voice conferencing is one of the best ways out. The top class product provides world class inclusive solution for audio conferencing from anywhere all across the world.
A conference call is basically a telephone call in which the person calling wishes to have multiple calls at same time. The conference call is designed to allow the person calling to participate during the calls.

Some exclusive features are:

  • It is cost effective.
  • User can exit conference by specific event.
  • Mute management.
  • Online web application.
  • User can exit anytime during the conference call.
  • It also announces who is leaving or joining the conference call.
  • If there is only one user in the conference call, hold on music will be played.

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